Términos y condiciones

Por favor asegurese de leer y comprender la información presentada abajo para evitar malentendidos.  Por favor no dude en contactarnos si tiene alguna pregunta

 

RESERVACIONES EN LÍNEA

  • Not all travel services and products listed on this website can be booked here. In most cases, you'll need to contact the provider directly using the contact info provided.
  • Please note that if you do not hear from us within 48 hours after sending a request, it is because your e-mail did not reach us or our reply e-mail did not reach you. Sometimes emails are misspelled or get struck in the junk mail folder. In this case,  please e-mail us again or contact us by phone (+593 2 249 7143) or by Skype (ecuador-tierra-viva). We apologize for any inconveniences this might cause.

OPCIONES DE PAGO Y DEVOLUCIONES

  • Each travel/tourism service provider has its own booking policy.  It is not uncommon to be asked for a 50% deposit. The 50% balance is usually paid in full at the end of the contracted service.
  • Refunds – ETV cannot refund any money paid directly to travel/tourism service providers.  In most cases, refunds are hard to get even if cancellations are due to medical or personal emergencies.
  • If you decide to contact the travel/tourism service providers directly, be aware of their refund policies.
  • If you decide to contact the travel service providers directly, ETV can not be held responsible for any misunderstandings or unfulfilled services. This is unlikely to happen as we only showcase professional and responsible providers.

AÑADIR PROVEEDORES DE SERVICIOS EN LA PLATAFORMA DE ETV

  • Approved travel and tourism service providers can add basic information about their businesses to ETV's website and platforms for free. Please contact us for more information about our listing plans and prices.